Privacy Policy

WWIS Supplies print and electronic information solutions and services to the academic and research, corporate and government, and healthcare markets.

Who we are

Our website address is:

This Policy is effective as from 1 March 2022. This Privacy Policy must be read with our Website Terms and Conditions and Website Disclaimer.

This Policy sets out how we use and protect any personal information that you provide to us when you use our website or services. We consider the access to your personal information to be a serious and sensitive matter.

If anything in this Policy is of concern to you, or should you have any questions or require any clarity herein, kindly contact us before utilizing our website or services. Our Terms and Conditions provide you with our contact details in the event that you wish to contact us and query any issues that you may experience with us or our website.

We may amend or vary this Policy from time-to-time by updating this page. You are thus advised to occasionally check this page to ensure you are satisfied with the Policy or any changes that may have been affected thereto.

By providing any information to us, you provide us with consent for the use and transfer of your information by us or any of our third parties, including cross-border transfers of your information, on the terms set out in this Policy.

If this Privacy Policy is not acceptable to you, please do not submit any of your personal information. You are also entitled to withdraw your consent to us processing any of your information at any time.


The following words and phrases bear the meanings assigned to them below and related expressions bear corresponding meaning:

“Content” means all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which may be protected by copyright;

“Personal Information” holds the meaning prescribed in the Protection of Personal Information Act, No. 4 of 2013 (as amended);

“South African Law” means the laws and regulations of the Republic of South Africa;

“Use” when used in the context of a website (whether it be the website affiliated with us or a third party website), means to visit, load in a web browser, mobile phone, or similar software application or device, or to otherwise engage with a website;

“User” means you, the website user.


You may not use our services or accept this Policy if you lack the legal capacity to enter into a binding contract with us, alternatively, if you are a person who is not permitted to access or use our services under the laws of the country in which you are resident, or from which you access our website or services; further alternatively, require consent or assistance of a guardian or parent to enter into a binding contract with us and to competently agree to this Policy, but have failed to obtain such consent.

By using our website or the content made available to you through our website or services you warrant that you are of full legal age and capacity, alternatively, that you have been emancipated or have obtained your guardian’s consent to enter into a contract with us and thus be bound by our terms and conditions and this Policy.


You supply any personal information to us voluntarily and free from duress or undue influence. We advise that your failure to provide us with the required personal information may result in you not being able to access the services provided by us.

We advise that, depending on which of our services you may require, we may collect, amongst others, the following personal information from you:

  • your name and contact information, including your e-mail address and location;
  • information relating to your business, including information regarding the services or products which you provide, the industries you operate within, the image, branding, corporate identity, and culture of your business, etc.;
  • information relating to your professional or personal interests, demographics, income, age, previous experiences with our products or services, as well as your contact preferences to communicate with you further about our products and services;
  • any information which has been requested from you upon engaging us for our services or when otherwise using our website or services;
  • a list of products or services which you have indicated an interest in procuring; and
  • information indicating that you have “opted-in” to receive communications from us.


We utilize your information for the following specific purposes:

  • communicate with you in respect of products or services that you may have expressed an interest in, query you have raised or enquiry made;
  • sending you marketing communications (via SMS, e-mail or telephonic communications) with our latest products, services, offers, or specials that may interest you;
  • build up marketing profiles;
  • aid strategic developments;
  • manage our relationship with service providers;
  • audit usage of the site;
  • following up with you and as part of our customer-care procedures;
  • updating our records about you; and
  • keeping of internal records.

Save for the direct marketing purposes referred to below, we, or relevant service providers, may contact you by e-mail, phone, SMS, fax or mail in relation to the purposes set out in this section, and by providing such information, you are deemed to have agreed to us contacting you via these methods of communication. We will continue to communicate with you using these methods of communication until you advise us in writing that you no longer wish to be contacted via certain specified methods.


We would like to provide you with information about new products, services, promotions, special offers, latest developments in the information and publication industry.

By using our website or submitting your information to us, you agree that we may send you marketing communications (via SMS, e-mail, or telephonic call). You are entitled to opt-out of our direct marketing campaigns at any time, at which point we will refrain from sending you any direct marketing related to our services or associated campaigns. Should you elect to opt-out of all or any direct marketing received from us, kindly e-mail us at

If you have provided us with personal information in order to receive marketing communications from us, we will continue to communicate with you for this purpose unless you request for us not to do so.


We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we implement appropriate organizational and technological mechanisms that ensure the information we collect about you is safeguarded and secure.


We shall not transfer, transmit, disclose, distribute, sell, or lease your personal information to any third-party, save for instances in the following circumstances:

  • as consented to by you for the purposes described in this Policy;
  • where we are required to do so by law;
  • where it is deemed by us to be in our legitimate interest;
  • where it is required by our agents, affiliates, advisors, or other third parties involved in the running of accounts or services for you, or in undertaking activities linked to the operation of such accounts or services on our behalf;
  • where the transfer or disclosure would otherwise be in compliance with legal requirements we are subject to including, inter alia, statutory or regulatory provisions.


If you think any of the information about you in our possession is incorrect or incomplete, please contact us in writing at as soon as possible. We will ensure that the information is corrected or updated as soon as reasonably possible and will restrict processing of such information in the event that you have contested the accuracy of such information for a period reasonable enough for us to verify the accuracy thereof.

You have the right to request that we restrict the processing of your personal information where: the accuracy of the personal data is contested by you, for a reasonable period enabling us to verify the accuracy of the personal data; we no longer needs the personal data for the purposes of the processing, but we are required by you for the establishment, exercise or defence of legal claims; you have validly objected to processing pending the verification whether the legitimate grounds relied upon by us override your objection.

You have the right to request our confirmation as to whether or not any of your personal data is processed by us, and, where that is the case, the right to access to the personal data and (if applicable): the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of automated decision-making, including profiling including information about the logic involved, as well as the significance and the envisaged consequences of such processing.


You consent to us keeping your personal information after we have finished processing it for its original purpose. You consent to our further storing and processing of your personal information in the future for the purposes mentioned in our terms and conditions and this Policy, without further notification to you.

The criteria we will consider when determining the length of the period for which your personal information will be stored will include, but necessarily be limited to, the products or services that you may be interested in or require or have previously obtained from us.

We will endeavour to keep personal information in a form that permits the identification of you for no longer than is necessary for the purposes of which the personal data is being processed. You may request us to delete any of your information we are storing by making a request to us in writing.


This Policy limits our legal liability in certain instances and creates obligations on you to perform certain acts. Some of the provisions herein have the effect of limiting your rights in law and conferring obligations on you.

No representations or warranties of any nature, either express or implied, in respect of the operation of the website or the content, materials, information, or products included thereon are given by us. You expressly agree that your voluntary use of our site is at your own risk. The website and our service are provided “as is” and “as available”.

To the extent allowed by law, we specifically exclude any and all warranties, either express or implied, including, but not necessarily limited to, implied warranties of merchantability and regarding a product’s or service’s fitness for a particular purpose.


The Information Regulator is, among others, empowered to monitor and enforce compliance with the provisions of the Protection of Personal Information Act, No. 4 of 2013 (as amended) and any complaints can be lodged with this entity with the below contact information.

The Information Regulator (South Africa)
SALU Building,
316 Thabo Sehume Street,

Tel: 012 406 4818
Fax: 086 500 3351